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Last updated: October 2026
Software licences are digital content: the statutory right of withdrawal ends once the licence is delivered (see the Distance Sales Agreement). The refund below is offered voluntarily.
Within 14 days of purchase we refund a licence if the software does not work as described or cannot be activated because of a defect on our side, and we cannot fix it. We do not refund for a change of mind, for problems caused by your hardware or other software, after the licence has been used beyond the trial period, or for licences bought at a discount unless stated at the time of sale.
You can cancel an annual or monthly licence at any time; it stays active until the end of the paid period.
Email info@notilussoftware.com with your order number. Refunds are made to the original payment method within 5–10 business days.